Lack of information about Firmware and octopi version ...

[Zoltan3D]

Hello,

I love the printer,
I am familiar with firmware and octopi update because I own 19 printers..

But here, you absolutely don't help the users at all ...
We need to find the version of the marlin on the printer, need to find the version of the octopi...
Ok, and after ?

On the iFactory website, you have firmware named :
FW_B_0821.7z
FW_DD_0821.7z
okay, and after ? we are supposed to find the version ourself ? 0821 is 08 month on 2021 ?

Same for the Octopi..
octopi say : iFactory Version 0+unknown
Version 0.17.0, running on Raspberry Pi 3 Model A Plus Rev 1.0
okay and after ? on your website you have 2 files again :
iFactoryOne Raspberry Pi Image V2
that push you to a google drive with iFactory3D_Octopi_2021_v1.2.img on it ... no more information at all ...



Come on guys ... You sold me this printer because you said it's more professionnal than the CR-30fromCreality ...
Okay, the hardware is cool for sure, but the software and firmware information sucks ....

And also, my iFactory are brand new, why the hell, the pre installed raspberry say "Underpower" !!! the iFactory power supply are not powerful enought for they ownraspberry ?You joking me ?
Finally, why this original cable are so damn short and plug in the opposit direction ? No sence ..

 

[rwiggins]

I haven't yet pulled the power supply apart, but I am assuming there is a potentiometer that can be adjusted for out voltage. For the cord, I bought an extension. I could of cut one and ran it into the pi for power, but laziness prevailed.
Their github is updated as of Sept. https://github.com/iFactory3D/iFactory3D-Direct-Drive
It took me a bit of searching before to find it since they don't update their main page or guide aside from new products..
I have had a ton of issue with the direct drive setup, and am currently in the process of fitting a triangelab dragon hotend to it, and relocating the direct drive to the frame as a bowden. If you want the manufacturer of the extruder it is here: https://www.tronxyonline.com/Tronxy-BMG-Direct-Extruder-Kit-for-3D-Printer-V6-Version-p1796791.html they added an E3D volcano block to it. I also sent them a power point of missing parts and issues that I had when building mine, while they were quick to offer me a pre published list of what the new model was, I never got a reply when I sent the power point.